Privacy Policy & Cookie Usage

The purpose of this policy is to explain to you how Delamere Charitable Trust controls, processes, handles and protects your personal information while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing and/or using this website and/or refrain from submitting your personal data to us. If you have any comments or questions about this notice, feel free to contact us at charity@delamere-ct.org.uk.

Delamere Charitable Trust is the trading name of Delamere Forest School Ltd which is a registered charity and a registered company limited by guarantee.

Delamere Charitable Trust is committed to ensuring that your privacy on this website is protected as part of our wider Data Protection Policy which you can inspect by navigating to the Values page on this website and then following the link there to the latest version of the policy. In general terms, when we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Website Privacy Policy and our overall Data Protection Policy.

Delamere Charitable Trust may modify this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information we process and collect on this website

When you us the Contact Us form on this website, we collect the minimum information we need to have to deal with your enquiry including your name, email address and, if you provide it, your telephone number. This information will be held securely on our email server for as long as is necessary to respond to your enquiry in the way that you would expect. If you specifically require us to delete these details from our server after we have dealt with your enquiry, you can ask us to do so during the subsequent email correspondence or at any time after that.

When you use a form on this website to send us a donation, we collect the minimum information we need to have to deal with your enquiry including your name, email address, any relevant instructions relating to your donation and, if you provide it, your company name. This information will be held securely on our email server for as long as is necessary to process your donation and fulfil your instructions. We shall not retain this information unless you expressly consent to allow us to do so to enable us to email you further information and/or invitations to donate again. If you do consent to our re-contacting you in this way in the future, you can withdraw that consent later at any time by asking us to delete your information. The financial details you provide when making any donation is processed entirely and securely by trusted payment processing providers who are independent of Delamere Charitable Trust. We neither collect nor store this financial information ourselves.

How we use cookies

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit our website. Like many other websites, cookies can do a number of things, eg remembering your preferences and counting the number of people looking at a website. The cookie helps us analyse web traffic and allows us to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure any information we collect online.

Controlling your personal information

You have a range of rights over your data. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or by emailing us using our Contact Us form

We will not share, sell, distribute or lease your personal information to third parties unless we have your specific permission, or are required by law, to do so. We will never use your personal information to send you promotional information about third parties.

You may also request details of personal information which we hold about you. A small fee may be payable. If you would like a copy of the information held on you, please write to The Information Officer, Delamere Forest School Ltd, Heathlands Village, Heathlands Drive, Prestwich Manchester M25 9SB. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.